Privacy Policy
In plain English, because a privacy policy nobody can read isn't a privacy policy. It's a liability shield.
The short version
We don't track you, we don't run ads, we don't use analytics, and we have never sold anyone's data and won't start. We collect the minimum needed to run the thing you asked us to run, we keep it here, and if you want it gone you can ask and we'll delete it. That's genuinely the whole policy. The rest of this page is just the detail.
When you visit this website
Our web server keeps a log of requests, as essentially every web server does. That log records your IP address, what page you asked for, when, and what browser you said you were using. It's how we notice the site is broken or being attacked.
There is no analytics on this site. No Google Analytics, no Facebook pixel, no heatmaps, no session recording. There are also no fonts, scripts, or images loaded from anyone else's server, which means simply reading this page doesn't tell any third party that you were here. That's unusual, and it's deliberate.
Cookies
We don't use tracking cookies or advertising cookies, because we don't do either of those things.
If you log into an account, we set the cookies needed to keep you logged in and to protect the forms you submit from being abused. Those are functional — without them you couldn't stay signed in. They don't follow you to other sites, because they can't.
When you contact us
If you call, email, or send a message through the form, we keep what you sent us: your name, how to reach you, and what you asked about. We use it to answer you and to remember what we did last time, which is useful when the same machine comes back.
We don't add you to a mailing list. There is no mailing list.
When we work on your computer
Repairing a computer sometimes means being able to see what's on it. We look at what we need to look at to fix the problem you brought us, and nothing else. We don't copy your files, we don't keep them after the job, and we don't discuss what was on your machine with anyone.
If we recover data for you, you get it back and we delete our copy once you've confirmed it's all there.
Accounts and online services
If you use our online services — file storage, documents, bookmarks, passwords — then your files are your files. We don't scan them, index their contents for advertising, feed them to an AI, or hand them to anyone else.
They live on hardware in Freeburg, Illinois. We can technically access the system, because someone has to be able to administer and back it up. We don't go looking through your things, and we won't without asking you first — unless we're legally compelled, which is covered below.
Search
Our search service doesn't build a profile of you and doesn't tie your searches to your identity. It doesn't need an account, and we'd rather you didn't make one for it.
Who we share it with
Nobody. We don't sell data, rent it, trade it, or pass it to advertisers, data brokers, or AI companies. There's no partner network. It isn't part of the business model, and it never will be — the whole point of this shop is that it isn't.
The one exception is the ordinary one: if we're presented with a valid legal order, we have to comply with the law like everybody else. If that ever happens and we're permitted to tell you, we will.
How long we keep things
Server logs get rotated and deleted automatically after a short period. Correspondence and service records we keep while you're a customer, because they're useful to both of us. Your files stay until you delete them or close your account.
Getting your data, or getting rid of it
Ask. Email scott@duensing.digital or call 618-228-2235 and tell us what you want: a copy of what we hold, a correction, or deletion. There's no form to fill in and no department to escalate through. It's a small shop — you'll be talking to the person who can actually do it.
Children
This site isn't aimed at children and we don't knowingly collect information from them. Kids are extremely welcome at the museum and the club; that's a different thing.
If this changes
If we change this policy we'll change it here, and the date below will move. We won't quietly start doing something this page says we don't do.
Questions
Ask us anything about this, including the awkward questions. If any part of this page is unclear, that's our fault, and we'd like to know so we can fix the wording.
Last updated: 15 July 2026
Duensing Digital · 302 W Washington St, Freeburg, IL 62243 ·
618-228-2235 ·
scott@duensing.digital